Press Room
Otis McAllister press information

Dear Valued Partners,

We are pleased to announce that as of February 1, 2014, American Caribbean Gateway (ACG), the travel retail division of Otis McAllister, Inc., has been chosen to represent Lindt & Sprüngli in the travel retail channel, in North America and the Caribbean.  This partnership will bring together two companies that have been established since the 1800's (Lindt in 1845 & Otis McAllister in 1892).

Lindt is the worldwide leader in the premium chocolate segment and number 6 overall with a global turnover of CHF 2‘670 million and net profit CHF 271.9 million. 

Lindt & Sprüngli is always striving to improve the level of service to their Duty Free partners and be closer to 'LINDT' branded customers in the duty free sector.  As part of this process, Lindt has decided as of January 1, 2014 to centralize all its duty free business back to Switzerland head office, where they have a team dedicated to this section.  This will allow Lindt to enhance priorities and focus on travel retail. 

Justin Nee, Confectionery Sales Director for ACG, will handle the Lindt & Sprüngli account along with the assistance of Matt Panara, Confectionery Brand Manager.  Justin (ACG) will report directly to Markus Suter, Sales & Market Manager Duty Free The Americas and the Lindt travel retail team in Switzerland.  

Markus stated, "I am confident that the attention you will receive from Justin and the ACG team, along with the strength of the Lindt brand will result in incremental sales to your confectionery offerings.  With this change we will be able to offer you a dedicated team focused on market management (store visits, trainings, tasting events, merchandising support, buyer visits and sales analysis)". 

ACG will be in place to begin shipping the complete Lindt travel retail line by the first week of April, 2014.  Additionally, ACG will be offering the NEW Lindt travel retail-exclusive novelties items.  

As you may be aware, ACG currently represents The Ghirardelli Chocolate Company, a subsidiary of Lindt & Sprüngli, in the travel retail markets and has achieved great success at building the brand in this channel over the past 9 years.  We are confident that the synergies afforded by this partnership will further the success of the Lindt portfolio and further strengthen Otis McAllister's portfolio of brands.